Responsible Gaming
Gaming Should Be Entertainment
At Ambassador Rockampton, we believe that online pokies and casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Set a budget you can afford to lose, treat any winnings as a bonus, and remember that the house always has a mathematical advantage in the long term.
Age Verification & Legal Requirements
You must be 18 years of age or older to access and use online pokies services in Australia. It is illegal for anyone under 18 to gamble online.
By using Ambassador Rockampton, you confirm that you are of legal age to gamble in your jurisdiction and that you comply with all local laws and regulations.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding gambling activity or lying about how much you gamble
- Spending more time and money on gambling than intended
- Neglecting family, work, or personal relationships due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Using gambling to escape problems or manage stress
- Borrowing money or going into debt to fund gambling
- Unsuccessful attempts to reduce or stop gambling
- Experiencing financial hardship as a result of gambling
If any of these apply to you, please seek help immediately.
Self-Help Tools & Safer Gambling Features
Most reputable online pokies platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Set a maximum amount you are willing to lose in a given period
- Betting Limits: Restrict the stake amount per spin or bet
- Session Time Limits: Set reminders and automatic time-outs during play
- Reality Checks: Receive pop-up notifications about how long you've been playing and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a set period
- Account Closure: Close your account if you wish to stop gambling entirely
We encourage you to use these features proactively to maintain control over your gambling.
Support Organizations & Help Services
If you need help with problem gambling, please contact one of these trusted organisations:
Australia
- Gambling Help Online — Free, confidential online counselling service
www.gamblinghelponline.org.au - Gambling Help Online Helpline: 1800 858 858 (free call, 24/7)
- Lifeline Australia: 13 11 14 (24/7 crisis support)
United Kingdom
- GamCare — Free problem gambling support
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org - NCPG Helpline: 1-800-522-4700 (confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Helpline: 0800 1 372 374 (free, confidential)
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible. If you or someone you know is struggling with gambling, please seek help immediately. Speaking to a counsellor is free, confidential, and available 24/7.
Your health and wellbeing are more important than any game. Don't hesitate to contact one of the support organisations listed above.
Remember: Gambling should be fun. If it's not, it's time to get help.