Responsible Gaming
Gaming Should Be Entertainment
At Ambassador Rockampton, we're committed to promoting responsible gaming practices. Poker machines and online gaming should be enjoyed as a form of entertainment only—never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities, including playing poker machines. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not use this website or engage in any gambling activities.
Warning Signs of Problem Gambling
Are you experiencing any of the following? These may be signs of problem gambling:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, or personal relationships due to gambling
- Experiencing financial difficulties as a result of gambling
- Failed attempts to cut back or stop gambling
- Lying to others about the extent of your gambling
If you recognize any of these signs in yourself or someone you know, please reach out for support.
Self-Help Tools & Responsible Gaming Features
Many gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Regular reminders during play to check how much time and money you've spent
- Session Time Limits: Set automatic reminders or session end times
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Cooling-Off Periods: Take mandatory breaks from gaming
We encourage you to use these tools to maintain healthy gaming habits.
Support Organizations & Resources
If you're struggling with gambling, professional help is available. Here are reputable support organizations:
Australia
- Gambling Help Online – Free counselling and support service for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call) - Gambler's Help – Victorian counselling and support service
Phone: 1800 858 858 (free call)
International Resources
- GamCare (United Kingdom) – Support and information for problem gamblers
www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
If You Need Help
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support—professional counsellors are available 24/7 to assist you in confidence and without judgment.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au for free, confidential support.
Remember: Gambling should be fun. If it's not, help is available.